Refund Policy Intimate Side Resources
Effective Date: 1 January 2024
At Intimate Side Resources, we strive to ensure customer satisfaction with our digital products. However, due to the nature of digital goods, we have specific guidelines regarding refunds.
1. Refund Eligibility
Refunds may be granted under the following conditions:
- The digital product was not delivered to your email or account after purchase.
- There is a technical issue with the product that prevents its use, and the issue cannot be resolved by our support team.
- You mistakenly made a duplicate purchase of the same product.
2. Non-Refundable Situations
Refunds will not be provided in these circumstances:
- You have downloaded or accessed the digital product.
- You no longer want the product due to a change of mind.
- Failure to read the product description or meet system requirements before purchase.
- Claims made after 14 days from the date of purchase.
3. Refund Process
To request a refund, follow these steps:
- Contact our support team at [email protected] within 14 days of your purchase.
- Provide your order details, including the order number and proof of purchase.
- Describe the issue in detail or provide evidence (e.g., screenshots) to support your claim.
We will review your request and respond within 5-7 business days.
4. Refund Method
Approved refunds will be processed to your original payment method within 7-10 business days after approval. Processing times may vary depending on your financial institution.
5. Contact Us
If you have questions about this Refund Policy or need assistance, please contact us:
Email: [email protected]
Phone: 0104097074